TC-Python Diagnostic Script

A diagnostic script is available to help you if you have problems running TC-Python.

It is important to run the diagnostic script EXACTLY the same way as you run your TC-Python script (in the same IDE, same project, same Python environment, same Jupyter notebook, etc).

The script automatically prints useful suggestions that, in many cases, will help you to fix the problem yourself. If you are unable to solve the problem, contact us for support. You can find the script in these locations:

• Miscellaneous example (diagnostics.py)
• In the Troubleshooting section of the TC-Python API Reference Documentation. Also refer to the Best Practices in the same guide to see if there are any other solutions or tips.
• On our website.