Requesting the License File for macOS

Upgrading to a new version of Thermo‑Calc: Skip this section if you are upgrading to a new version of Thermo‑Calc (and you have a maintenance plan), or you have already been provided with the license file.

  1. From the Apple main menu, select System Preferences.
  2. Click Network.
  3. In the left column select Ethernet or Built-in Ethernet (do not select a WiFi connection as a local static MAC address is required).
  4. Click Advanced → Hardware. The Network window shows you the MAC Address. For example, the MAC address (the host ID) might be 3c:07:54:28:5f:72.

Insatllation screen shot- Mac Address example

  1. Send an email to support@thermocalc.com and copy and paste the MAC address into the body of the email. Make sure to include the following in the subject line:

License diagnostic information from <Name> where Name is replaced with your name, the organisation name and the Site Number. You can find the five-digit site number on an invoice or any correspondence from Thermo‑Calc Software.

Example of where to find your site number for the installation

Example of an email to send with your site and license request for installation

  1. A representative from Thermo‑Calc Software replies to the email address provided and attaches your license file or files.
  2. Save your license file to your computer or network.